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Privacy Policy

Last updated: 3rd September 2025

The Fur Pawtrol (“we”, “us”, “our”) takes your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website or contact us.

1. Who we are

The Fur Pawtrol is a sole trader business providing pet care services. If you have any questions about this policy or how your data is handled, you can contact us at:

 

2. Information we collect

When you fill out our contact form, we collect:

    •    First name

    •    Last name

    •    Email address

 

This information is used only to respond to your enquiry.

 

Our website also uses basic cookies provided by Wix to help us understand how visitors use the site. These cookies may track general browsing behaviour, but we do not use them for advertising or share this information with third parties.

3. How we use your information

We use your information for the following purposes:

    •    To respond to your enquiry (our legal basis for this is legitimate interest)

    •    To keep a record of enquiries for up to 12 months, unless you become a customer (in which case your data may be stored as part of your customer record)

 

Your information will never be sold or shared with third parties for marketing.

4. Where your data is stored

    •    Enquiries submitted via our website are stored securely in Wix’s dashboard.

    •    Responses are sent from our Gmail account. Both Wix and Gmail have their own privacy and security measures in place to protect your data.

5. Your rights

Under data protection law (GDPR), you have the right to:

    •    Request a copy of the information we hold about you

    •    Ask us to correct or update your information

    •    Ask us to delete your information

 

To exercise these rights, please contact us at thefurpawtrol@gmail.com. We will respond within one month.

6. Cookies

Our website uses cookies managed by Wix. You can choose whether to accept cookies via the cookie banner when you visit our site. These cookies help us understand how people use our website so we can improve it.

 

For more details, see Wix’s cookie policy: https://www.wix.com/about/privacy

7. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

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